Clinic Operations Manager (Healthscreening Clinic/Central/ Up to $7000)

Our Client

The clinic is a subsidiary business unit of a healthcare technology joint venture that is backed and supported by an internationally well renown publicly-listed MNC. They offer wellness programs, health screening packages, and Telemedicine services to their corporate clients in Singapore.

Clinic Operations Manager

Reporting to the MD/Director, you will lead a team responsible for the ground operations for our clinics.

You will also be responsible for ensuring that clinic sessions are utilized efficiently and ensure all clinic policies and frontline processes are able to keep abreast of patients' needs and regulatory requirements.

 

Job Descriptions:

• Oversee daily functioning of the clinics and administrative team
• Manage clinical and non-clinical staff
• Leading and motivating the team of clinic staff to achieve great patient satisfaction, high professional standard, and cost-effective operations.
• Maintain a safe and clean environment for patients.
• Manage clinic roster.
• Develop, implement and maintain SOPs for the clinics.
• Enforce policies and oversee the staffs’ compliance to policies.
• Recognize trends in data to plan future projects and monitor the daily operations of the healthcare facility.
• Secure the financial stability of the establishment.
• Train staff on policies, procedures and adoption of new technology.
• Data reporting (of clinic statistics), asset management, clinic budgeting.
• Counseling and manage clinic staff reporting to you.
• Be a window person to liaise with Group HR department for relevant HR matters.

Job Requirements:

• Good Bachelor’s degree in any discipline
• Experience in managing clinic operation with business acumen
• Be Tech-savvy and good knowledge of business digitalization.
• Good communication and interpersonal skills.
• Highly self-motivated, people-oriented person and a good team player